Location: United Arab Emirates
Project Timeline: Opening 2027 | Pre-opening recruitment phase
About the Opportunity
For an upcoming ultra-luxury hospitality development in the UAE, we are identifying Guest Services and Guest Experience professionals who excel in delivering highly personalized, intuitive service.
This is a pre-opening opportunity for individuals who want to play an active role in shaping guest experience standards, service culture, and operational excellence within a world-class hospitality environment.
Key Responsibilities
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Deliver personalized, anticipatory guest service across all touchpoints
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Act as a professional brand representative in all guest interactions
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Handle guest requests and challenges with confidence, discretion, and empathy
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Support the development and implementation of guest service standards
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Collaborate with operational teams to ensure seamless guest journeys
Candidate Profile
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Background in luxury hotels, premium hospitality, or high-end service environments
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Strong communication and interpersonal skills
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Calm, solution-focused approach under pressure
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Impeccable grooming and professional presentation
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Cultural awareness and sensitivity to international guests
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Fluency in English; additional languages are highly valued
What Is Offered
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Attractive, tax-free compensation and benefits package
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Accommodation or housing support
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Career development within an internationally oriented hospitality group
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Structured training and onboarding programs
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The opportunity to help shape the guest experience of a major luxury resort opening